Policies

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The resort evokes the memory of a simpler time yet offers modern conveniences.

Our Policy

  • A deposit required to confirm your reservation. Check in is 4pm and check out is 9am. .The extra 2 hours is necessary for the added cleaning procedures we have implemented. Deposits are non-refundable, payment in full due on check out. Please plan on settling your bill the day before your departure between noon and 4PM. Daily office hours NOON to 7PM, please let us provide your needs during these hours. Please check-in by 7pm, late check-ins must notify the office
  • Don't forget to see our suggested packing list page so you don't forget anything! :)

Pet Policy

We reserve the right to allow or refuse pets. You MUST get prior permission to bring your pet. We require the breed information, age and name of the pet. Any guest not getting permission will be charged double the going rate. If we clean up or step in any pet waste; if staff finds stains or damage in the cabin, you will be charged a clean up fee/damage fee . When permission is given, there is a maximum of one pet per cabin. Any pet with aggressive behavior or past history of aggressive behavior towards people or other animals are not allowed on site. Exceptions will be given at our discretion.

Deposit Policy

Deposits are non refundable, Any cancellation within 180 days of check-in requires payment of the full amount that would have been due for your stay. Please take out trip insurance (see link at top) to avoid any financial issues. As a small independently owned resort, cancellations affect us dearly. We hope you understand that as a small resort, our cancellation policy will be enforced.

Some suggested items to bring

  • Cleaning Supplies
  • DUE TO COVID: there will be no kitchen towels or potholders
  • Don't forget bathroom towels too
  • If you are in the Log Cottage - dishwasher tablets
  • Bug Repellent
  • Sunscreen
  • Charcoal & lighter fluid - All units have charcoal grills
  • Life Jackets
  • Flashlight
  • Beach towels
  • Swim suit
  • Beach toys
  • Sunscreen
  • Sunglasses
  • Binoculars
  • Flashlight
  • First aid kit
  • Beach chairs
  • Hat
  • Paper towels
  • Aluminum foil/plastic wrap
  • Garbage bags
  • Cooking spices
  • Cooking oil
  • Bath supplies- soap, shampoo, etc.
  • Hand & dish soap provided

Travel Insurance

Travel Insurance!! Protect yourself in the event you cannot travel. The cost of protection is so low, everyone should cover themselves. Things happen...You have options, choose what is best for you and your family. Look at choosing "cancel for any reason". That would cover any last minute problems.
Travel Insurance
Birch Bay Resort on Lake Wabana

On Lake Wabana

ADDRESS
30711 Zims Lane
Grand Rapids, MN 55744
Phone Number
218-326-2370
EMAIL

vacation@birchbayresort.us